Reach the WATTSHIP team.
Operator support, press enquiries, partnership conversations, and bug reports — all land in the same inbox. We respond like operators, not a ticket queue.
Email — primary channel
The fastest way to reach us:
[email protected]Target response: within 1 business day for paid-tier subscribers, within 2–3 business days for free-tier and general enquiries. Times are Japan business hours.
What to send us
Tool questions, tier upgrades, billing, refund requests, deal-room help. Include your account email if you have one.
Page URL, what you did, what you expected, what you got. Screenshots help. Include your browser if it looks rendering-related.
Interviews, features, brand assets. Tell us your outlet, deadline, and angle.
Dealer integrations, marketplace inventory, affiliate programs, logistics tie-ins, financing rails. We read every one.
Or use the form
This form opens your email client with the message pre-filled. No data is sent to a server before you click send.
A note on response. WATTSHIP is a small operator team. Auto-replies and ticket numbers are not how we communicate. Every email is read by a human — usually within hours during Japan business hours, by the next morning otherwise. If you're working a live deal in a Deal Room and need urgency, mention the deal ID in the subject.