Help Centre

What WATTSHIP is, who it's for, and how to get the most from it on day one.

How to use SOH Insight to assess EV battery health before purchasing or importing.

Step-by-step: upload an auction sheet and get a full AI translation in under 60 seconds.

What your tier unlocks, how limits work, and when to upgrade.

Step-by-step guide through the 7-step listing builder to publish your first vehicle.

How the AI decipher works, what data it reads, and how to interpret every field.

How to use the Container Packer to optimize vehicle and cargo layout for maximum ROI.

How to calculate the true all-in cost of importing a vehicle before you commit.

How to improve auction sheet scan quality and get more accurate AI translations.

How WATTSHIP estimates customs duty and what to verify with your local broker.

How the 7-phase Deal Room works to protect both buyers and sellers in international transactions.

Photo requirements for marketplace listings and how the upload pipeline works.

How to use filters, sort options, and the watchlist to find the right vehicle efficiently.

How to upgrade, what happens immediately, and how billing works.

Which billing cycle makes sense for your usage pattern.

When refunds apply, how to request one, and what to expect.

Which payment methods work in each market and how to add your preferred card.

A direct comparison of what changes when you upgrade from Free to Elite Pilot.

What Fleet Commander adds over Elite Pilot and who it's designed for.

The commercial-scale tier for container traders, arbitrage operators, and trade OS users.

What CC Enterprise offers beyond CC Trader and Operator, and who qualifies.

What UN38.3 means for EV importers, when it applies, and how to comply.

How Harmonized Tariff Schedule codes work and why correct classification saves money.

When to source from Japan vs the UAE — vehicle type, condition, and market fit.