Understanding Deal Rooms

The WATTSHIP Deal Room is a secure, structured communication channel for international vehicle transactions. It replaces email threads and messaging apps with a purpose-built environment that protects commission, prevents contact bypass, and tracks every phase of the deal.

The 7-phase system

Phase 1 — Initial Inquiry: Buyer sends a message to the seller via the “Request Quote” button on the VDP. The deal room is created. Both parties can message freely.

Phase 2 — Quote & Negotiation: Seller creates a formal quote with vehicle price, freight estimate, customs estimate, and WATTSHIP commission. Buyer can accept, counter, or reject.

Phase 3 — Agreement & Deposit: Both parties sign the standard WATTSHIP trade agreement digitally. Buyer pays 10% deposit via Stripe.

Phase 4 — Documentation: Seller and buyer upload required compliance documents (BOL, export certificate, etc.). Operator reviews and approves each document.

Phase 5 — Payment: Buyer pays the remaining balance via Stripe after all documents are approved.

Phase 6 — Shipping: Seller adds vessel, container, and tracking information. Buyer monitors shipment status.

Phase 7 — Inspection & Completion: Buyer confirms receipt and vehicle condition. If confirmed, the deal closes. If disputed, operator mediates.

Contact detection

Deal Room messages are scanned for email addresses, phone numbers, WhatsApp links, and Telegram handles. Detected contact information is redacted and replaced with a notice. This protects WATTSHIP’s commission by keeping communication within the platform.

Dispute resolution

Disputes are reviewed by a WATTSHIP operator within 1 business day. The operator can release funds, issue a partial refund, or issue a full refund based on the evidence provided by both parties.